In the early pages of my book M-Pact Learning: The New Competitive Advantage, I included a quiz for my readers to assess how their companies were doing when it comes to meeting the critical learning needs of their employees. It’s a simple quiz, measured 1-5 on a gradient. For the question: “What is the role […]
If you’re like most people, things that you know you need to do—like going to the gym—can be hard, and the work-outs themselves can feel endless. But find yourself in a pick-up basketball game on the driveway court with your kids, or in a fast-paced doubles game and you probably don’t view it as working […]
Learning doesn’t stop at the classroom door. Even if you have the best instructional design imaginable and even if you see all your employee’s learning metrics skyrocket, if you want them to become experts, you have to support them after the course ends. What S4 NetQuest supplies after the course is what we call performance […]
In his book Outliers, Malcolm Gladwell writes, “the closer psychologists look at the careers of the gifted, the smaller the role innate talent seems to play and the bigger the role preparation seems to play.” This observation is part of Gladwell’s larger assertion, drawing on research subjects as varied as world chess masters to classical […]
Going back further than I might care to admit, my very first foray into the world of learning design was by teaching future commercial airline pilots how to fly by employing flight simulators. I gained a bit of notoriety in flight training circles by speaking at conferences on a topic that challenged a core notion […]
Heraclitus, the Greek philosopher said, “Change is the only constant in life.” He may have lived long before Plato or Aristotle, but his words feel like they belong to the present. As much energy as we devote to trying to predict the future in order to place our businesses in front of the pack, we […]
Every once in a while, the universe conspires to give business leaders reminders that they need employees who are fast on their feet when encountering new challenges and new problems. We’ve all had plenty of those reminders during the Coronavirus pandemic. Along the way, we’ve all been tasked with learning myriad new communication platforms, new […]
When the doors open on a London Underground train, a computerized voice reminds you to “Mind the gap.” This polite British reminder is actually telling you, “Watch out! Danger!” as you cross the gap between train and platform. There’s a less obvious but important danger in the gap between how we use the words “training” […]
In a previous article, I discussed how the coronavirus crisis is forcing organizations to rethink their approaches to training. In particular, moving to a virtual learning model. But you can’t simply convert existing classrooms into virtual instructor-led training (vILT). Instead, organizations need to transform their programs. Transformation means not only duplicating but improving the learning […]
If there is one thing the coronavirus has taught us all, it is that training, as we know it, is neither resilient nor flexible. Classroom training that requires facilitators and participants to fly to various locations and pack shoulder-to-shoulder in a classroom is no longer an option. But as organizations consider replacing their current programs […]